Why RobinReturn
The right tool
for the right size of debt.
A £40,000 contract dispute belongs at a high-street firm. A £180 unpaid invoice doesn’t. We sit in the middle, where most of the country’s SME debt actually lives.
The alternatives
Five paths. Five trade-offs.
I
Write it off.
Sometimes the right answer. But it teaches debtors that you don’t chase, which becomes the bigger problem.
II
Send it yourself.
Fine for the first reminder. By stage two, every email you write erodes the relationship a little more. Distance is what makes a formal letter work.
III
Engage a high-street solicitor.
The right call when the debt is large or contested. The maths rarely works under £5,000.
IV
Engage a collections agency.
Aggressive scripts work — but they end relationships. The percentage fee is the obvious cost; the lost client is the real one.
RR
RobinReturn.
The middle path. Tone of a friend, structure of a formal letter, audit trail of a court process. We are deliberately wrong for some cases — see options I and III above.
The alternatives
Why not just call a solicitor?
You can — and for a £40,000 contract dispute, you should. RobinReturn is built for the £100 to £10,000 invoices that ordinarily slip through the cracks: too small to interest a high-street firm, too important to write off, too relationship-sensitive for a collection agency.
| Approach | Cost shape | Speed | Tone | Visibility |
|---|---|---|---|---|
| High-street solicitor | £250–£400 / hour + retainer | Weeks per stage | Formal · adversarial | Limited client visibility |
| Collection agency | 15–35% of recovered sum | Aggressive · fast | Scripts · pressure | Damages relationships |
| DIY · Money Claim Online | Court fees only | Slow without an LBA | Yours to draft | Self-service |
| RobinReturn | From £2 per case · pay-per-action | Most cases settle before court | Firm · relationship-safe | Live audit trail |