Every case follows the same architecture. You decide how far it goes; we make sure each step is the right one.
A friendly, professional reminder we send to your client on your behalf. Often, clients simply forgot or had an administrative oversight.
A friendly nudge from your supplier
Hello, we’re writing on behalf of your supplier regarding an unpaid invoice. It’s likely an oversight — if there’s a query on the work or the amount, we’d rather hear it now than later…
PAY · ROBINRETURN.COM/INV
A formal yet respectful letter outlining the debt, interest and next steps. Most clients pay at this stage to avoid court proceedings.
Letter Before Action — Invoice 0188
Our records show an outstanding sum of £4,820.00. Unless the sum is settled within fourteen days, a small claim may be commenced in the County Court…
Authorised signatory
We prepare the Claim Form and supporting evidence pack. You file via Money Claim Online or by post. Court fees are paid directly to HMCTS and are recoverable on a win.
County Court Money Claims Centre
If the debtor doesn’t respond, you can apply for default judgment and enforce it. We’ll publish pricing for this stage as the workflow goes live; for now RobinReturn covers Polite Reminder, Letter Before Action and Claim Form.
Routes available after judgment is entered:
Every template is developed by lawyers and tuned for UK small claims under £10,000. The seal isn’t decorative — it’s the only reason any of this works.
RobinReturn is not a law firm and does not give legal advice. See the FAQ for the full position.
See exactly where every overdue invoice sits, what’s been sent, and what the debtor said. Each case carries its own audit trail — every reminder, every Letter Before Action, every reply, every receipt.
Connect Xero, QuickBooks or Sage and your unpaid invoices flow in automatically. When payment lands, it goes straight to your bank — RobinReturn never collects your money.
Drag the slider for your invoice value, then choose the most likely outcome. We’ll show what you pay us, what’s recoverable from the debtor, and what lands in your account.
Court fees and statutory interest are recoverable from the debtor where the court agrees. Our fee is shown exclusive of VAT; court fees are exempt from VAT.